Returns & Exchanges
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Returns & Exchanges

30 DAY MONEY BACK GUARANTEE

Our 30 Day Money Back Guarantee is provided to give you peace of mind when ordering Black Oak LED lights.  If you changed your mind or need a different size, simply send it back and we will happily provide you a refund or exchange.  

It’s easy to return a product:

To be eligible for a return, your item must be unused and in the same condition that you received it.  Damaged, broken, altered or installed lights will void this offer and will not be accepted.  Only unused products with all accessories and in original packaging will be approved for a refund.  If you have installed the product it is not eligible for a return and the customer is responsible for the cost of shipping back to their address.  

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within 7-10 days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. It usually takes 7 days for your refund to show up on your account.  If you’ve done all of this and you still have not received your refund after 7 days, please contact us at support@blackoakled.com.

Please Note:

Large orders exceeding $1,500.00 or combinations of orders exceeding $1,500.00 in aggregate or any non-stock products will be charged a twenty percent restocking fee.

Returns for exchange are allowed pending payment for the new shipping charges and difference in payment being made.  The returned item is subject to the same terms as all other returns and must be received in new condition.  Do not install any product that you are not sure will fit your vehicle or space.  Any installed products are not able to be returned for exchange credit.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Black Oak LED ships to Australia, UK, South America, and to over 200 countries worldwide!

To ship to your country, simply click Add to Cart for all items you wish to buy, then click Checkout and enter your shipping address into the Checkout page including your country. The Checkout page will generate a shipping rate which will be added to your order. Once you have completed the Checkout we will send you a confirmation email with your order details.

The Lower 48 States, Alaska and Canada are Free Shipping at Checkout.

If you have any questions, call us toll-free at 1-800-348-1287



All product and shipping prices are shown in US Dollars. To find the latest exchange rate, click here.

Note: While we are able to display real time shipping costs for most items, larger items that must ship freight require additional fees. Simply add the items to your cart and place your order. Within 1 business day we will contact you with a shipping quote for your items.

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